How We Ship

We ship orders on Mondays and Tuesdays. Orders that are placed Wednesday through Sunday will be shipped the following week. You will receive a confirmation email with your tracking info.

USPS 2-Day Priority Shipping.

Those who live locally can enjoy free pickup!

The pickup location is located in East Nashville. Once you have placed your order, we will email you the pickup address and determine date/ time for pickup. We are unable to hold orders for longer than two weeks. We kindly ask that you are prepared to pick up your order before then.

Shipping rates are determined by the weight of the box and will be calculated at checkout.

Shipping internationally is not available at this time.

We take pride in using sustainable shipping materials! We ship using mostly paper products so that shipping materials can be easily recycled. Products that are not paper-based are biodegradable. This includes the cling wrap and fabric bag that may used.

We take great care in packaging our plants and ceramics so that they can make the journey in the mail safely. On the rare occasion that your order arrives damaged, please follow the instructions on our Order Policies page to request a refund or replacement.

We offer Winter Shipping Insurance for plants shipped during cold weather conditions. If purchased, WSI offers protection against cold weather damage that is not covered by our regular guarantee. For more information please visit the Winter Shipping Insurance page.